Insight 2020 Technology Report: IT Trends for Midmarket and Small Business
Remaining competitive in this environment means embracing technology to increase operational efficiency, empower employees and engage customers. Yet, for local to midmarket businesses, it can be difficult to determine which technology solutions will support the...
10 Principles of Modern Employee Communications
Businesses need to develop comms strategies To stay on top of their game, companies need to adapt their employee comms to their employees’ habits and expectations. This challenge is pretty hard to overcome since today’s workforce is getting multi- generational and...
How today’s technology is used in business to communicate
Communication is essential to successful business operations, and the technology of the twenty-first century has become completely integrated into business interaction.
Company networks are faster, the Internet has become a powerful force, and wireless communications have transformed the way business is performed.
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The Link Between Employee Engagement and Performance
Why invest in engagement? Employee engagement is a state of functioning in an organization, in which employees are motivated to contribute to the company’s success. They give their best and make additional efforts to accomplish important tasks in order to reach...
14 Ways Technology Will Affect The Future of Customer Service
14 Ways Technology Will Affect The Future of Customer Service There's a lot of excitement about new technology in customer service, support, and success. The progress of video, real-time messaging, chatbots and artificial intelligence (AI), cryptocurrencies,...
How Today’s Technology is Used In Business to Communicate
How Today's Technology is Used In Business to Communicate Communication is essential to successful business operations, and the technology of the twenty-first century has become completely integrated in business interaction. Company networks are faster, the Internet...